7 Trustpilot removals in 2 weeks: score goes from 4.4 to 4.8

Trustpilot Business consulting firm High-trust industry · Confidential client

A business consulting firm came to us with a Trustpilot problem: 207 reviews, 4.4 stars, and a handful of reviews dragging the profile down that had no business being there. Seven removals later, in two weeks, the profile sat at 4.8.

Client kept anonymous at their request. Scores shown are from their live Trustpilot profile.

Reviews that had no business being there

These weren’t real clients. The business had no record of these people ever going through the program. Unverified, unprompted, and completely false. But there they were, sitting on the profile and doing damage every time a prospective client landed on the page.

In a high-trust industry, your Trustpilot score is part of the sales process. A 4.4 raises questions. A 4.8 closes them.

The same profile, before and after

We removed 7 reviews. Two weeks later, the profile sat at a 4.8. No waiting months to dilute the average with new five-stars, and no guessing on how to get the harmful reviews down.

Before4.4 stars across 207 reviews
Trustpilot profile rated 4.4 across 207 reviews, before the removals
After4.8 stars, two weeks later
Trustpilot profile rated 4.8, after seven false reviews were removed

Why removing a handful moves the whole score

That’s the power of simply removing a handful of fake reviews. Just proven, legal takedown methods that we have used with hundreds of other clients.

When a profile has a few hundred reviews, a cluster of false low-star reviews carries more weight than most people expect. Remove them, and the average corrects fast.

It came together in about two weeks. Seven false reviews came down, all left by people who had never been clients, and the profile shifted from a 4.4 that raised questions to a 4.8 that closes them before the first call ever happens.

The result

Two weeks. Seven removals. The profile went from a 4.4 that raised questions to a 4.8 that closes them, and it now reflects what the firm’s actual clients say about their work.

If your Trustpilot score isn’t reflecting what your actual clients say about you, the fix might be simpler than you think.

Is your Trustpilot score costing you deals?

If a cluster of unfair reviews is holding your average down, the fix can be simpler than it looks. Tell us what’s on your profile and we review, for free, what can be removed and how far the score can move.

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