Instagram account recovery, reinstated in six hours
Frank Coma’s Instagram account was permanently banned after what looked like a coordinated competitor attack, taking his business offline overnight. This is how we brought it back, with everything intact, in six hours.
A banned account, and a business at a standstill
Frank’s account, @franksetting, was permanently banned after what appeared to be a coordinated competitor attack. The account was central to Appointment Masters, his online course business, which depends on Instagram DMs to talk to clients.
When the account went down, the business went with it. This is how the suspension unfolded, and how we reversed it.
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The account is permanently banned
A wave of reports, consistent with a competitor attack, triggered a permanent suspension. @franksetting was taken down without warning and the business lost its main client channel overnight.
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Other routes had already failed
Standard appeals and other services led nowhere. With course sales and DM conversations frozen, Frank needed a team that could actually resolve it, not just file another form.
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Carl Media Removal takes over the case
On a pay-on-results basis, we took the reinstatement off Frank’s plate, reviewed exactly what had triggered the ban, and worked the case directly to resolution.
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Reinstated, intact
The account came back fully restored, with every conversation and all data in place, and Frank resumed operations the same day.
What we did
Rather than chase the standard appeal queue, we worked the case directly, only charging once the account was actually back.
Pay-on-results model
Root-cause review
Direct reinstatement
Clear communication
The outcome
6 hours
From the moment we took over the case to a fully reinstated account.
Everything recovered intact
All conversations and data came back exactly as they were.
Back in business the same day
Frank resumed course sales and client DMs without missing a beat.
Lost a business-critical Instagram account?
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